1. Refund Policy:

We strive to ensure your complete satisfaction with every purchase made on our website. If you are not entirely satisfied with your purchase, we’re here to help.

1.1 Refund Eligibility:

Refunds will be issued for items returned within 3 days of the original purchase date.
To be eligible for a refund, items must be unused, unwashed, and in the same condition as received. They must also be in their original packaging with all tags attached.
Items that are damaged, soiled, altered, or missing original tags may not be eligible for a refund.

1.2 Refund Process:

To initiate a refund, please contact our customer service team within 3 days of receiving your order. You can reach us via email at [email protected] or by phone at [+92 336 4987364].
Once your request is received and approved, we will provide you with a return authorization number (RAN) and further instructions on how to return the item.
Please ensure that the item is securely packaged to prevent damage during return shipping. We recommend using a trackable shipping service.
Once the returned item is received and inspected, we will send you an email notification regarding the status of your refund.
Refunds will be issued to the original payment method used for the purchase within 5-7 business days of receiving the returned item. Please note that shipping charges are non-refundable.

2. Returns Policy:

We understand that sometimes items may not meet your expectations, and we are happy to accept returns for exchange or store credit.

2.1 Returns Eligibility:

Returns are accepted for items returned within 3 days of the original purchase date.
To be eligible for a return, items must be unused, unwashed, and in the same condition as received. They must also be in their original packaging with all tags attached.
Items that are damaged, soiled, altered, or missing original tags may not be eligible for return.

2.2 Returns Process:

To initiate a return, please contact our customer service team within 3 days of receiving your order. You can reach us via email at [[email protected]] or by phone at [+92 336 4987364].
Once your request is received and approved, we will provide you with a return authorization number (RAN) and further instructions on how to return the item.
Please ensure that the item is securely packaged to prevent damage during return shipping. We recommend using a trackable shipping service.
Once the returned item is received and inspected, we will process your return for exchange or issue store credit as per your preference.
Please note that customers are responsible for return shipping costs unless the item received is defective or incorrect.

3. Shipping Information:

Orders are typically processed and shipped within 4 business days of the order date.
Once your order has been shipped, you will receive a shipping confirmation email with tracking information to track your package.
Shipping times may vary depending on your location and the shipping method selected during checkout.

4. Contact Us:

If you have any questions or concerns regarding our Refund and Returns Policy, please feel free to contact our customer service team for assistance. You can reach us via email at [[email protected]] or by phone at [+92 336 4987364].

Note: This Refund and Returns Policy is subject to change without prior notice. Please refer to our website for the most up-to-date information.